RETURN AND EXCHANGE POLICY
RETURN & EXCHANGE :- We endeavour to serve our customers with complete shopping satisfaction. Please read through the following terms & conditions prior to placing your order.
- Prepaid orders are not eligible for cancellation.
- Return : We don't take returns on items sold once.
- Exchange not accepted due to color Difference. 10% Colour difference might be there due to screen resolution and lights.
- Exchanges are not accepted if the piece is specially customised of the customer.
- No Refunds-We do not offer refunds. Only exchanges or credit notes are provided under specified conditions.
- Exchange are not accepted if Customer does not like the material or colour of the product order. As we use best quality material in the market and all product details are mentioned in the Product description. We would suggest you to please read all the details before placing the order.
Only for size-related issues or in rare cases, where you receive a wrong or damaged product. - Only if the original packaging and tags are intact & the product is not used or washed.
- All the sale & discounted purchase is non exchangeable.
- If your product arrives damaged or you receive the wrong product, you should email us at bonicajaipur@gmail. Com along with a photo of the damaged product. The mail should be sent within 48 hours of delivery of damaged items in your shipment. In such cases, we offer a resolution.
- Size exchange is allowed once per order.
- Customers have to bear the shipping cost of sending the product back to us for the exchange.
Exchange process details :- Email- bonicajaipur@gmail.com
Subject- Exchange with Order id number Phone number- 9352721240
Address for the exchange:- 11-A, Railway station road, opposite agarwal hospital, malpura gate, sanganer, jaipur
Pin code - 302029